At TheHillKart (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://thehillkart.in/ (“Website”) and our mobile application (“App”), collectively referred to as the “Service.”
By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
A. Personal Information You Provide
When you register, place an order, subscribe, or interact with the Service, we may collect:
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Full Name
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Email address
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Phone number
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Shipping and billing addresses
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Payment information (processed securely via third-party payment processors)
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Login credentials (username/email, password)
B. Automatically Collected Information
When you visit or use the Service, we automatically collect:
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IP address
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Device information (model, OS, unique identifiers)
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Browser and device type
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Web pages you visit
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Time, date, and duration of your visit
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Interaction data (clicks, scrolls)
C. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:
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Remember preferences
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Understand user behavior
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Improve user experience
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Deliver personalized content
You can manage or disable cookies through your browser settings. However, this may affect the functionality of the Service.
2. How We Use Your Information
We use your data for the following purposes:
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To provide, maintain, and improve the Service
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To process your orders and deliver products
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To communicate with you (emails, notifications, support)
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To personalize content and offers
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To analyze usage and trends to improve the platform
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To protect against fraud and enforce security policies
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To comply with legal obligations
3. How We Share Your Information
We may share your personal data with:
A. Service Providers
Third-party vendors that help operate the Service, such as:
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Payment processors
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Shipping and delivery partners
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Analytics and marketing tools
These providers have access only to the information needed to perform their services.
B. Legal Requirements
We may disclose information when required by law or to protect our rights.
C. Business Transfers
In case of a merger, acquisition, or sale of assets, your personal information may be transferred.
4. Third-Party Services & Links
We may use third-party tools such as:
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Payment gateways (e.g., Razorpay, PayPal)
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Analytics platforms (e.g., Google Analytics)
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Advertising partners
These parties have their own privacy practices. We recommend reviewing their policies before use.
Our Service may contain links to third-party websites/apps. We are not responsible for their content or privacy practices.
5. Security
We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data
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Object to certain processing
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Withdraw consent at any time
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Request a copy of your personal information
To exercise your rights, contact us using the details below.
7. Children’s Privacy
Our Service is not directed to individuals under 13 years old. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child, we will take steps to delete it.
8. International Transfers
Your information may be processed in countries other than your residence. By using our Service, you consent to the transfer of your information to locations that may have different data protection laws.
9. Changes to This Privacy Policy
We may update this policy occasionally. When we do, we will revise the “Last Updated” date. Continued use of the Service after changes means you accept the revised terms.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
📧 Email: support@thehillkart.in
🌐 Website: https://thehillkart.in/